Once upon a time, there was Andy, a technical engineer working for many different IT projects. In each of these projects, Andy worked on the functional and technical design of, let’s say, a Business Intelligence solution. His boss and his project managers were highly impressed with his knowledge and the customers were satisfied. One day, Andy’s boss decided to hand out a promotion. Andy was delighted to hear that he / she was going to be a project manager! (more…)
Published by Mariska Bulten |
September 15th, 2009
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Currently, I am working on a big implementation of MS Project Server for operational and tactical planning. With this tooling, the organization that I am working for wants to create insight into many aspects of one of their programs. Hours spent, resource allocation, forecasts, project statuses, resource calendars: they all are being mentioned as part of the scope of our project. With the recording of the data of many projects and resources, they hope to gain control over the progress and quality of their entire program. An interesting endeavor! (more…)
Published by Mariska Bulten |
December 16th, 2008
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As I discussed in my last article, Intelligence is not only about data and information, but also incorporates the intangible tacit knowledge from your employees. As you can see in the presentation that was uploaded recently, there is a big theoretical reasoning for why an implementation of a Business Intelligence solution should also include actions to promote the sharing and use of tacit knowledge. But how can we quantify the (potential) success of Business Intelligence, and how do we show that a BI implementation that also includes tacit knowledge is better for an organization? In other words, what is the BI Business Case? (more…)
Published by Mariska Bulten |
November 5th, 2008
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How many times have you attended a meeting where the other attendants brought their own Excel-sheet showing conflicting figures? Probably way too many times… You wish for everybody to use one source, one definition, and maybe even one report or dashboard for their information needs in this meeting. Eventually a small business intelligence project is started to make some of these reports, but along the way you discover that the information quality is not okay, sources have to be integrated, uniform definitions have to be made and so on. The project scope is creeping and the budget is overrun… Familiar? (more…)
Published by Martijn van de Ridder |
October 29th, 2008
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Below you can see the presentation that I gave at a Business Information Management knowledge sharing session on Thursday October 16. The main goal was to inform people about the concept of tacit knowledge and how implementations of Business Intelligence should take this into consideration. Looking forward to your reactions!
Published by Mariska Bulten |
October 21st, 2008
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